.wpscrm-support-wrap{max-width:850px;margin:28px auto;padding:34px;background:#fff;border:1px solid #e8edf3;border-radius:18px;box-shadow:0 14px 40px rgba(20,35,55,.08);box-sizing:border-box}.wpscrm-support-head{text-align:center;margin-bottom:28px}.wpscrm-support-head h2{margin:0 0 10px;font-size:30px;line-height:1.2}.wpscrm-support-head p{margin:0;color:#667085}.wpscrm-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.wpscrm-support-form label{display:block}.wpscrm-support-form label>span{display:block;margin-bottom:7px;font-weight:600;color:#344054}.wpscrm-support-form em{color:#d92d20;font-style:normal}.wpscrm-support-form input[type=text],.wpscrm-support-form input[type=email],.wpscrm-support-form input[type=tel],.wpscrm-support-form select,.wpscrm-support-form textarea{width:100%;min-height:48px;padding:11px 13px;border:1px solid #d0d5dd;border-radius:9px;background:#fff;color:#101828;font:inherit;box-sizing:border-box}.wpscrm-support-form textarea{min-height:150px;resize:vertical}.wpscrm-support-form input:focus,.wpscrm-support-form select:focus,.wpscrm-support-form textarea:focus{outline:none;border-color:#1570ef;box-shadow:0 0 0 3px rgba(21,112,239,.12)}.wpscrm-full{margin-top:18px}.wpscrm-consent{display:flex!important;align-items:flex-start;gap:10px;margin:20px 0}.wpscrm-consent input{margin-top:4px}.wpscrm-consent span{font-weight:400!important;margin:0!important;font-size:14px}.wpscrm-support-submit{display:block;width:100%;border:0;border-radius:10px;padding:14px 20px;background:#1570ef;color:#fff;font-size:16px;font-weight:700;cursor:pointer}.wpscrm-support-submit:hover{filter:brightness(.94)}.wpscrm-support-message{display:flex;flex-direction:column;gap:5px;margin-bottom:24px;padding:18px;border-radius:10px}.wpscrm-support-message.success{background:#ecfdf3;border:1px solid #abefc6;color:#067647}.wpscrm-support-message.error{background:#fef3f2;border:1px solid #fecdca;color:#b42318}.wpscrm-hp{position:absolute!important;left:-99999px!important;width:1px!important;height:1px!important;overflow:hidden!important}@media(max-width:700px){.wpscrm-support-wrap{margin:15px;padding:22px}.wpscrm-grid{grid-template-columns:1fr}.wpscrm-support-head h2{font-size:25px}}
.wpscrm-lookup-submit{margin-top:20px}.wpscrm-ticket-result{margin-top:28px;padding:26px;border:1px solid #dce5ef;border-radius:14px;background:#f8fafc}.wpscrm-ticket-result-head{display:flex;justify-content:space-between;align-items:center;gap:18px;padding-bottom:18px;border-bottom:1px solid #e4e7ec}.wpscrm-ticket-result-head small,.wpscrm-ticket-section small,.wpscrm-ticket-meta small{display:block;color:#667085;font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.04em}.wpscrm-ticket-result-head h3{margin:4px 0 0;font-size:22px}.wpscrm-ticket-result h4{margin:22px 0 18px;font-size:21px}.wpscrm-status-badge{display:inline-flex;align-items:center;padding:8px 12px;border-radius:999px;font-size:13px;font-weight:700;background:#eef2f6;color:#344054}.wpscrm-status-badge.status-open{background:#eff8ff;color:#175cd3}.wpscrm-status-badge.status-in_progress{background:#fffaeb;color:#b54708}.wpscrm-status-badge.status-waiting_customer{background:#f4f3ff;color:#5925dc}.wpscrm-status-badge.status-resolved,.wpscrm-status-badge.status-closed{background:#ecfdf3;color:#067647}.wpscrm-ticket-meta{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:20px}.wpscrm-ticket-meta>div{padding:14px;background:#fff;border:1px solid #eaecf0;border-radius:9px}.wpscrm-ticket-meta strong{display:block;margin-top:5px;color:#101828}.wpscrm-ticket-section{margin-top:14px;padding:17px;background:#fff;border:1px solid #eaecf0;border-radius:10px}.wpscrm-ticket-section p{margin:7px 0 0;color:#344054;line-height:1.65}.wpscrm-ticket-section.resolution{border-color:#abefc6;background:#f6fef9}.wpscrm-ticket-section.pending{border-color:#fedf89;background:#fffcf5}.wpscrm-ticket-timeline{margin-top:22px}.wpscrm-ticket-timeline h5{margin:0 0 14px;font-size:17px}.wpscrm-timeline-item{position:relative;margin-left:8px;padding:0 0 18px 25px;border-left:2px solid #d0d5dd}.wpscrm-timeline-item:before{content:"";position:absolute;left:-7px;top:2px;width:12px;height:12px;border-radius:50%;background:#1570ef;border:2px solid #fff;box-shadow:0 0 0 1px #1570ef}.wpscrm-timeline-item:last-child{padding-bottom:0}.wpscrm-timeline-item b,.wpscrm-timeline-item span{display:block}.wpscrm-timeline-item span{margin-top:3px;color:#667085;font-size:13px}@media(max-width:700px){.wpscrm-ticket-result{padding:19px}.wpscrm-ticket-result-head{align-items:flex-start;flex-direction:column}.wpscrm-ticket-meta{grid-template-columns:1fr}}